Based in Texas, Salon D is one of the largest salons in its market, handling a high volume of customer calls every single day. With strong brand recognition and a loyal client base, phone calls remained a critical booking channel, especially for new and repeat clients.
Dallas, Texas USA
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As one of the largest salons in the region, Salon D receives a significant number of calls every day. During peak hours and beyond closing time, handling this volume consistently became increasingly difficult.
Even after the salon closed, clients continued calling to book, reschedule, or check availability. With no staff available after hours, many high-intent calls were simply missed.
Salon D uses Mindbody software for online scheduling, yet many clients still preferred calling, especially after hours. This was common for same-day, next-day, or urgent appointment requests where speaking felt faster and more reassuring.
Ardem Keshishian, owner of Salon D realized that missed after-hours calls directly translated into lost revenue. To scale without adding staff, Salon D needed a smart, reliable solution that could answer calls and book appointments automatically anytime the salon was closed.
To address the growing volume of after-hours calls, Salon D chose BookingBee.ai as its AI receptionist for after-hours.
BookingBee.ai was configured specifically for Salon D’s operations and connected directly to Mindbody software, allowing the AI to step in automatically once the front desk closed for the day. This ensured that late-night and early-morning callers could still book appointments without waiting for business hours.
With BookingBee.ai in place, the salon’s AI receptionist now:
Answers every incoming call after hours with no delay
Converts high-intent callers into confirmed bookings
Handles reschedules and cancellations without staff involvement
The implementation was completed without disrupting Salon D’s daily operations, and the salon began capturing new bookings from calls that previously went unanswered, turning after-hours demand into measurable revenue.
With BookingBee.ai handling after-hours calls, Salon D achieved the following outcomes:
$4,915 in new revenue captured from after-hours calls that would have gone
$420 in revenue saved by preventing no-shows through rescheduling and cancellations
16% conversion rate on incoming calls
458 calls handled after hours without staff intervention
13.8x return on investment in just 1 month
71 actions performed over 458 calls received from after-hours
For a high-volume salon like Salon D, after-hours calls were not a minor issue, they were a major revenue leak. By implementing BookingBee.ai, Salon D turned missed calls into a reliable booking channel, generating $5,000+ in new monthly revenue without adding staff or extending working hours. With a 13.8x ROI in just one month, BookingBee.ai proved that AI reception isn’t just operational support, it’s a direct revenue driver.

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