AI Receptionist for Phorest

Yes. You keep the salon number your clients already know and simply forward calls to BookingBee. It works with most landline, mobile and VoIP providers, and you choose when it answers: every call, only after hours, or when the line is busy or unanswered. Our onboarding team walks you through the forwarding settings for your provider.

No. BookingBee fits around the way your salon already runs Phorest. Appointments it books appear in the same calendar as walk-ins, online bookings and front desk bookings, so your team keeps working exactly as they do today. There’s no new system to learn, no staff retraining, and no changes to your Phorest services or settings.

Yes. BookingBee reads each stylist’s schedule in Phorest before offering a time. When a client asks for their favourite stylist, it offers only that stylist’s open slots, matched to the right service length. If nothing suits, it can suggest another stylist or a different day, so the client still ends the call with a confirmed booking.

Yes. A client can book a cut, colour and treatment in one conversation. BookingBee checks Phorest for back-to-back availability across the services and stylists involved, offers times that work for the whole visit, and syncs every service to your Phorest calendar. Your team sees the full appointment ready to go, without anyone picking up the phone.

No. BookingBee checks Phorest for live availability at the moment of booking, using each service’s duration and every stylist’s existing appointments. It only offers slots that are genuinely free. If a slot fills while a client is deciding, for example through online booking or the front desk, BookingBee simply offers the next best time instead.

BookingBee sends outbound appointment reminders, and clients can confirm, reschedule or cancel just by replying, with every change syncing straight to Phorest. During onboarding, our team sets up reminders around any Phorest reminders you already send, so clients are never messaged twice. You decide which system handles each reminder, keeping communication clear and consistent.

Yes. BookingBee can be set up for each of your Phorest locations, with every site’s own services, stylists, opening hours and phone number. Callers get accurate availability for the salon they’re calling, and bookings land in the right location’s Phorest calendar. Growing groups get the same consistent, instant answer at every salon.

Yes. BookingBee connects to Phorest over an encrypted connection and only accesses what it needs to answer calls and book appointments, such as availability, services and client contact details. Your client data stays protected and is never sold or shared.

Most Phorest salons go live within 7 days. You connect Phorest, forward your number and share your salon’s policies and FAQs, and our onboarding specialists handle the setup for you. No technical knowledge is needed. Before going live, you make a test call and watch the appointment appear in your Phorest calendar, so you know it works.