Works with the salon software you already run on

When a client calls or texts, BookingBee checks your booking software in real time for open slots that match the requested service and stylist. It offers the client available times, confirms their choice, and writes the appointment directly into your calendar. Reschedules and cancellations sync the same way, so your front desk always sees an accurate, up-to-date schedule.

Yes. BookingBee reads each stylist's or provider's individual schedule, along with service durations, before offering a time. If a client asks for a favorite stylist, BookingBee offers only that person's open slots. If none work, it can suggest another team member or a different day, so the client still ends the call with a confirmed appointment.

No. You keep the number your clients already know. Simply forward calls from your existing salon line to BookingBee and choose when it answers: every call, only after hours, or when your line is busy or unanswered. Clients won't notice any change, except that every call now gets answered, even during your busiest hours.

BookingBee works with most landline, mobile and VoIP providers, because setup relies on standard call forwarding that nearly every provider supports. During onboarding, our team walks you through the forwarding settings for your specific provider.

Most salons are up and running in 5 to 7 business days. You connect your booking software, forward your phone line, and add your salon's services, policies and FAQs. Our onboarding specialists guide you through each step, so you don't need an IT team or technical knowledge. Before going live, you make a test call and watch the booking appear in your calendar.

BookingBee reads your real-time availability, services, durations, prices, business hours and blocked time, so it never offers a slot you can't fill. It then writes new appointments, reschedules and cancellations back to your software. Depending on your platform, it can also recognize returning clients and create new client profiles. Exact sync details vary by platform.

Yes. With omni-channel messaging, clients can reach you by phone or text, and BookingBee replies on the same channel. It sends appointment confirmations and reminders by text, and clients can reschedule or cancel simply by replying. Every booking made over text lands in the same calendar as phone bookings, keeping your whole schedule in one place.

Yes. If a caller asks for a team member or has a question BookingBee shouldn't handle, it can transfer the call to your staff or take a detailed message and notify your team. You set the rules for when calls get handed off, so sensitive conversations and VIP clients always get the personal touch you want.

If BookingBee can't reach your booking software, it won't guess or risk a double booking. Instead, it captures the caller's name, number and requested service, lets them know your team will confirm shortly, and alerts your staff. Once the connection is restored, real-time booking resumes automatically, so no client request ever gets lost.

Yes. BookingBee is built for salons, spas, med spas and barbershops. Spas use it to book treatments while therapists are in session, med spas to capture new consultation requests, and barbershops to answer calls without stopping a cut. Because it connects with the platforms each business already uses, setup is the same whatever type of business you run.

Tell us what you use through the integration request form on this page. We prioritize new integrations based on what salon owners ask for, and we'll let you know as soon as yours is available. A BookingBee specialist may also reach out to discuss options that could get you answering every call sooner.