Onur Salon Uses Voice AI with Square to Increase Revenue

Located in New York, Onur Salon brings over 20 years of hands-on salon experience. Like many busy salons, they faced one key challenge: making sure every client call was answered, even when the team was busy or the salon was closed.

$1,040
Additional Revenue
29.5x
ROI in 1 month
13
New Bookings
Onur Salon
Onur Salon logo
Location

New York, USA

Team Size

6

Challenge

During the first demo, Onur Secilmis saw the value but real operational constraints surfaced:

  • The salon wanted AI coverage during busy hours and after-hours

  • He asked about integration with Square software.

  • The salon did not have a secondary phone number. Also, was using the basic version of Square, which initially limited integration.

  • There was also a question about whether BookingBee.ai replaces scheduling software, clarified that BookingBee.ai focuses only on AI voice call handling

 
challenges of onur salon

Solution

During the demo, the salon owner was impressed with how naturally the AI answered customer questions. The conversations felt professional and human, making it clear the AI could represent the salon well. After discussing pricing, the On-the-Go plan felt like the right fit.

To move forward, the owner purchased a secondary phone number and shared the details needed for call forwarding. BookingBee.ai set everything up and completed onboarding within one week.

Since the salon already had a Square account, the Square integration was completed smoothly. The only small step required was logging into Verizon Digital, which the owner completed with guidance from the BookingBee.ai team.

Once live, the AI receptionist started handling calls during busy hours and after-hours, without changing the salon’s existing scheduling system. The setup was simple, and the Onur Secilmis felt confident knowing every call was now being answered.

 
Voice AI for Salon

Onur Salon's Key Takeaway

By using BookingBee.ai to handle busy and after-hours calls, Onur Salon achieved the following results:

  • $1,040 in new revenue captured from 13 bookings

  • 29.5x return on investment in just 1month

  • 33% conversion rate on incoming calls

  • 42 calls handled busy and after hours without staff intervention

  • 14 actions performed over 42 calls received

Results & Key Takeaways

$1,040

New Revenue Generated

29.5x

Return on Investment

42

Calls Handled by AI
Revenue Growth Trajectory
Steady increase in bookings and customer satisfaction since implementation

The Bottom Line

Onur Salon’s journey proves that adopting Voice AI doesn’t have to be complicated. With the right setup, AI starts delivering value quickly without disrupting daily operations. Even if your salon gets fewer calls, Voice AI isn’t optional, if you missed one call and clients move to competitors. BookingBee.ai ensures every call is answered.

quote BookingBee lets our clients book appointments anytime, even after hours, with every booking going straight into our calendar. Last month alone, 300+ after-hours calls created $6,000 in value. The team is fast, reliable, and highly responsive. BookingBee has been a game-changer for our salon’s operations and customer experience. quote

Mani Suri

Salon Sora, Boca Raton

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