The Onur Salon Story: Square Integration with Voice AI  

Running a busy salon is not just about great hair, skincare, or styling. It is also about answering every call, booking every client, and making sure no opportunity slips away. But what happens when the phone rings during peak hours, or late at night after the salon closes?

This was the exact challenge faced by Onur Salon a well-established salon with over 20 years of experience in the industry. Despite a loyal client base and a strong reputation, the salon was quietly losing revenue due to missed calls and after-hours inquiries.

That is when the team decided to try Square Integration with Voice AI using BookingBee. What followed was a transformation in how their salon handled calls, bookings, and customer experience.This is the story of how an AI receptionist for salons helped Onur Salon turn missed calls into real revenue.

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A Busy Salon with a Hidden Problem  

Onur Salon had everything going right experienced stylists, a steady flow of customers, and a strong local presence. The salon used Square software to manage payments, appointments, and daily operations.

But like many salons, they had a major challenge:
They could not answer every call.

During peak hours:

• Stylists were busy with clients.
• Front desk staff were handling walk-ins.
• Phones rang unanswered.

After hours:

• Calls went straight to voicemail.
• Potential clients moved on to competitors.

Even though the salon was using Square Integration with Voice AI-ready systems, they were not capturing these missed opportunities.

The Cost of Missed Calls  

For many salon owners, a missed call might seem like a small issue. But over time, it adds up.

Each missed call could mean:

• A new client choosing another salon
• A regular client canceling
• An unfilled appointment slot
• Lost daily revenue

Onur Salon realized that missed calls were not just operational problems they were revenue leaks.

They needed a solution that could:

• Answer every call instantly
• Book appointments automatically
• Work after hours
• Integrate with their existing Square software

That is when they discovered BookingBee’s Voice AI.

Discovering an AI Receptionist for Salons  

Onur Salon was looking for a tool that could handle calls without hiring more staff. They wanted something simple, reliable, and easy to integrate.

BookingBee offered exactly that:

• A smart AI receptionist for salons
• Real-time appointment booking
• Natural conversation with callers
• Full Square Integration with Voice AI

Instead of replacing their existing system, the AI voice agent worked directly with their Square software.

This meant:

• No new scheduling tools
• No complicated setup
• No workflow disruptions

The salon could keep using the system they trusted, while Voice AI handled the calls.

The Setup: Square Integration with Voice AI in Action  

The onboarding process was simple.

Our team connected the salon’s phone system to an AI voice agent that was fully integrated with Square software.

Here is how it worked:

1. A client calls the salon.
2. The AI receptionist for salons answers instantly.
3. The Voice AI understands the request.
4. It checks availability inside the Square software.
5. The appointment is booked automatically.
6. The client receives confirmation.

All of this happens without human intervention, the salon did not have to change its daily workflow.

First Week Results: Calls Turn into Bookings  

Within the first week of using the AI voice agent, the salon noticed a difference.

Calls that used to go unanswered were now being handled automatically.

The AI receptionist for salons:

• Answered every call
• Booked appointments in real time
• Handled after-hours inquiries

The team no longer worried about missing calls during busy hours.The Square Integration with Voice AI ensured every booking went directly into their existing system.

After-Hours Bookings: The Hidden Revenue Source

One of the biggest surprises came from after-hours calls.

Before the Voice AI, these calls went to voicemail. Most clients never left a message.

With the AI receptionist for salons:

• Every after-hours call was answered
• Clients could book instantly
• No waiting for callbacks

In just 30 days:

• 13 new bookings came from after-hours calls
• These were appointments that would have been lost
• The salon saw a significant return on investment

The Square Integration with Voice AI made these bookings appear automatically in the Square software.No manual entry. No confusion. No missed opportunities.

A Day in the Life: Before and After Voice AI    

Before Voice AI  

• Phone rings during a haircut
• Front desk is busy
• Call goes unanswered
• Client tries another salon

After Square Integration with Voice AI  

• Phone rings
• AI voice agent answers instantly
• Client books an appointment
• Booking appears in Square software

The difference was simple:
Every call became an opportunity.

How the AI Receptionist for Salons Changed Daily Operations  

The impact was not just financial. It also improved the salon’s daily workflow.

1. Less Pressure on Front Desk Staff  

Staff no longer had to juggle calls and clients at the same time.

2. Fewer Interruptions for Stylists  

Stylists could focus fully on their clients without distractions.

3. Consistent Customer Experience  

Every caller received:

• Immediate response
• Clear answers
• Instant booking

All powered by Voice AI.

Why Square Integration with Voice AI Made the Difference  

Many salons already use Square software. It is familiar, reliable, and easy to use.

But adding Square Integration with Voice AI unlocked new capabilities.

Key Benefits  

• No new scheduling system required
• Real-time availability checks
• Automatic booking sync
• Seamless daily operations

The AI voice agent simply became an extension of the salon’s front desk.

The Client Experience: What Callers Actually Hear  

When clients called Onur Salon, they did not hear a robotic system.

Instead, they experienced:

• Natural conversation
• Friendly voice
• Quick responses

The AI receptionist for salons could:

• Answer service questions
• Suggest available time slots
• Confirm bookings
• Handle reschedules

To the caller, it felt like speaking to a real receptionist.

The Owner’s Perspective  

For the salon owner, the results were clear.

Before:

• Missed calls
• Lost bookings
• Uncertain revenue

After Square Integration with Voice AI:

• Every call answered
• More appointments
• Increased revenue
• Smoother operations

The Voice AI did not replace staff it supported them.

The Financial Impact  

In just one month:

• 13 new after-hours bookings
• Significant ROI from previously missed calls

And that was only from after-hours calls.

With the AI receptionist for salons handling all calls:

• More bookings during peak hours
• Better appointment utilization
• Increased daily revenue

The Square Integration with Voice AI ensured every booking was tracked inside the Square software.

Why More Salons Are Adopting Voice AI  

Salon owners across the U.S. face the same challenges:

• Busy front desks
• Missed calls
• After-hours inquiries
• Staffing limitations

That is why Square Integration with Voice AI is becoming popular.

It allows salons to:

• Capture every opportunity
• Automate bookings
• Improve customer experience
• Grow revenue without hiring more staff

The Turning Point for Onur Salon  

What started as a simple experiment became a permanent part of their operations.

The AI voice agent was not just a tool it became a core part of their booking process.

With Square Integration with Voice AI, the salon:

• Eliminated missed calls
• Increased bookings
• Improved efficiency
• Delivered better client experiences

Conclusion: Every Call Matters  

Most salon owners think a missed call is just a small inconvenience. But Onur Salon saw it differently. Instead of ignoring the problem, they chose BookingBee and turned missed calls into real bookings and real revenue.

In just 30 days, 13 after-hours bookings came in appointments that would have otherwise been lost. Those calls alone generated new revenue, proving that every missed call truly matters.

With Square Integration with Voice AI, the salon was able to:

• Answer every call automatically
• Book clients instantly
• Operate 24/7 without extra staff
• Sync every appointment into Square software

The biggest lesson from their journey is simple:
AI is not the future, it’s already here.
Many salons are already using it to capture missed opportunities, increase bookings, and grow revenue every day.